These General Terms and Conditions (GTC) govern all contracts between Car Trade24, Ringstrasse 26, 5610 Wohlen, and the customer. They apply to the purchase of new and used vehicles as well as to all related services.
By signing the purchase contract, the customer confirms that they have received, read and accepted the GTC. The GTC are available at any time at www.cartrade24.ch.
Definitions
New vehicle: Vehicles with a manufacturer's warranty without prior use except transport movements.
Day registration (TZ): Vehicles with a one-time registration abroad; the manufacturer's warranty starts from that date.
Used vehicle / Occasion: Vehicles with at least one previous owner or prior use.
Not an accident vehicle: The vehicle shows no structural damage, no frame damage and no safety-related repairs.
Defect: A deviation from the contractually agreed condition. Normal wear and tear does not count as a defect.
VFAS BODY INDEX®: Industry standard for objective body assessment.
Vehicle Description & Equipment
Vehicle advertisements are non-binding and serve as general orientation. For the contractual content, the following are decisive:
- the on-site vehicle inspection
- the written handover protocol
- the equipment listed in the purchase contract
Brochure information, technical data and WLTP values may vary depending on the import country, production run or model year.
Car Trade24 uses the VFAS BODY INDEX® for objective condition assessment when available.
Imported Vehicles & Country Variants
Imported vehicles may differ from Swiss series models due to country-specific configurations (equipment, software, model year, operating logic).
The customer confirms that they have been informed about origin, day registration, possible country variants and differing warranty conditions.
Warranty & Guarantee
5.1 New vehicles
For new vehicles, only the manufacturer's warranty applies. Car Trade24 is not the warrantor and assumes no obligation to enforce warranty claims against the manufacturer.
The customer is obliged to observe and document all service and maintenance intervals according to the manufacturer's instructions. Violations may lead to loss of the manufacturer's warranty.
5.2 Used vehicles / Occasions
For used vehicles, an optional warranty insurance can be taken out via SuisseFox or NSA Garantie. The conditions of the respective warranty insurer apply.
Maintenance and service obligations must be fully met; otherwise warranty claims may lapse.
5.3 Exclusion of statutory warranty
The statutory warranty is excluded to the extent permitted by law. There is no claim for reduction, rescission, replacement vehicles or damages.
Condition, Accident Status & Signs of Use
Car Trade24 does not guarantee "accident-free" status, but only whether the vehicle is classified as a "no accident vehicle".
Signs of use and aging (e.g., stone chips, scratches, seat wear) do not constitute defects.
Trade-in Vehicles
The customer guarantees that their trade-in vehicle:
- is their property
- is free of third-party rights, leasing, liens or collection measures
- has no undisclosed damage or accidents
- has correct mileage information
If information significantly deviates, Car Trade24 is entitled to:
- adjust the trade-in price or
- withdraw from the contract
The customer is liable for damages caused by incorrect information.
Purchase Price & Payment Methods
The following payment methods are accepted:
- Bank transfer
- TWINT (up to CHF 1'000.–)
- Leasing/financing
Cash payments are not accepted.
Vehicles are only delivered after full payment has been received.
Delivery Date & Delivery Delay
Delivery dates are non-binding.
In case of delivery delay, the customer is granted an extension period of 30 days.
If the vehicle cannot be delivered within this period for reasons not attributable to Car Trade24, Car Trade24 is entitled to withdraw from the contract.
Payments already made will be fully refunded. Further claims are excluded.
Withdrawal Due to Supplier or Manufacturer Changes
If suppliers or manufacturers make material changes after conclusion of the contract, Car Trade24 is entitled to withdraw from the contract.
Payments will be fully refunded. Claims for damages are excluded.
Customer Withdrawal
A withdrawal by the customer is generally excluded.
If the customer nevertheless withdraws without legal grounds, Car Trade24 may charge a lump-sum compensation of 15% of the purchase price.
Delivery Fee & Registration
The delivery fee is CHF 390.– and includes technical inspection, cleaning and document preparation. Not included are plates, vehicle tax and desired license plates. Registration is carried out by the customer.
Limitation of Liability
Car Trade24 is liable only for damages caused by intent or gross negligence.
Liability for indirect damages, consequential damages, loss of use and lost profits is excluded.
Data Protection (DSG 2023)
Car Trade24 processes personal data in accordance with the Data Protection Act (DSG 2023). Processing is carried out for contract execution, communication, credit checks, warranty and insurance handling as well as legal archiving obligations.
Data may be shared with warranty insurers, leasing partners, registration authorities, IT/CRM service providers and hosting providers.
The customer has the right at any time to access, rectify or delete data (as permitted by law).
Responsible: Car Trade24, Ringstrasse 26, 5610 Wohlen.
Place of Jurisdiction & Applicable Law
Swiss law applies. Place of jurisdiction is Bremgarten (AG).